Privacy Policy - KeepStrong

1. How We Collect and Use Personal Information

While you use the KeepStrong software and services, we will collect information based on the principles of legality, legitimacy, and necessity. The information we collect and its purposes are as follows:

1. Phone Number: This information is collected only for users logging in with their phone number, used to log into the KeepStrong app.

2. WeChat Avatar and Nickname: Collected only when logging in with WeChat. After logging in with WeChat, KeepStrong will directly use your WeChat avatar, nickname, and gender as personal information displayed in the app. You can modify this at any time.

3. QQ Avatar and Nickname: Collected only when logging in with QQ. After logging in with QQ, KeepStrong will directly use your QQ avatar, nickname, and gender as personal information displayed in the app. You can modify this at any time.

4. Body Data such as Height, Weight, Body Fat, and Measurements: The app can record data such as weight, body fat, and measurements. If you record this data, we will collect it to display historical data in charts, calculate BMI, and estimate dietary basal metabolism. You can delete historical data at any time, and we will not back it up.

5. Diet Records: When you use the diet recording function, KeepStrong will record your diet data so you can review past data at any time. You can delete historical data at any time, and we will not back it up.

6. Training Records: When you use the training recording function, KeepStrong will record your training data so you can review past data and generate training statistics. You can delete historical data at any time, and we will not back it up.

7. Clipboard: When you import templates or others’ training plans, we will read the clipboard content for convenient importing. We will not back up or store this content.

8. Device Information (IMEI/MAC/SN/Android ID/IDFA/OAID/OpenUDID/GUID/SIM Card IMSI/ICCID) and Network Information: Used for data statistics, distinguishing devices, and counting the number of logged-in devices.

2. How We Store Personal Information

In accordance with laws and regulations, we will store your personal information collected and generated during operations within the territory of the People’s Republic of China.

We will retain your personal information, including content you post, comments, likes, etc., only for the period necessary to provide KeepStrong and its services. We will keep this information as long as you have not withdrawn, deleted, or canceled your account. Beyond the necessary retention period, we will delete your personal information, except as otherwise required by laws and regulations.

There is no cross-border data transfer; all data is stored in mainland China.

3. How We Share, Transfer, and Disclose Personal Information

We will not share your personal information with any companies, organizations, or individuals outside our affiliates, except in the following cases:

1. Sharing with Explicit Consent: We will share your personal information with other parties only after obtaining your explicit consent.

2. We may share your personal information externally as required by laws and regulations or mandatory requests from government authorities.

3. Sharing with Affiliates: We will only share necessary personal information, subject to the purposes stated in this privacy policy. If the purpose of processing personal information changes, we will seek your authorization and consent again.

4. Sharing with Authorized Partners: For the purposes stated in this policy, some services will be provided by authorized partners. We may share some of your personal information with partners to offer better customer service and user experience. Our partners are not authorized to use shared personal information for any other purposes.

4. How We Protect Personal Information Security

We highly value the security of your personal information and will strive to take reasonable security measures (both technical and administrative) to protect it, preventing unauthorized access, disclosure, use, modification, damage, loss, or leakage of the personal information you provide.

We will use encryption technology, anonymization, and other reasonably feasible methods at or above industry standards to protect your personal information and employ security mechanisms to prevent malicious attacks on your data.

We will establish a dedicated security department, security management system, and data security processes to safeguard your personal information. We adopt strict data usage and access policies to ensure only authorized personnel can access your information, and we conduct regular security audits of data and technology.

5. Your Rights

In accordance with China’s relevant laws, regulations, standards, and common practices in other countries and regions, we highly value your ability to manage your personal information. We strive to protect your rights to access, modify (update or correct), delete, and change your consent regarding your personal information, empowering you to protect your privacy and security.

You can manage your information in the following ways:

Generally, for security and identity verification purposes, you may not be able to independently modify certain initial registration information submitted during registration. If you need to modify such information, please contact our personal information protection officer via email at gzyunke@qq.com. We will review the issue promptly and respond after verifying your identity.

You can delete information, disable device functions, or go to 【My】 in the bottom right corner of the KeepStrong app, then use 【Privacy Settings】 in the settings to revoke your authorization.

We support your right to cancel your previously registered account at any time. You can do so by:

Clicking 【My】 in the bottom right corner and selecting 【Cancel Membership】 to cancel your account.

After account cancellation, we will stop providing products or services to you and, upon your request, delete your personal information, except as otherwise required by laws and regulations.

6. Terms for Minors

1. If you are a minor under 18 years old, you should read and agree to this privacy policy together with your parents or other guardians before using the “KeepStrong” software and related services.

2. We protect minors’ personal information in accordance with national laws and regulations, collecting, using, sharing, or disclosing minors’ personal information only when permitted by law, with explicit consent from parents or guardians, or when necessary to protect the minor. If we discover that we have collected a minor’s personal information without verifiable parental consent, we will attempt to delete the information as soon as possible.

3. If you are a minor’s guardian and have questions about the personal information of the minor under your care, please contact us using the contact information provided in this privacy policy.

7. Revisions and Notifications of the Privacy Policy

To provide you with better services, the KeepStrong software and related services will be updated and changed from time to time. We will revise this privacy policy accordingly, and such revisions will form part of this privacy policy with equal effect. However, without your explicit consent, we will not reduce the rights you are entitled to under the currently effective privacy policy.

After updating this privacy policy, we will release the updated version on the KeepStrong app client and official website, notifying you of the updates in an appropriate manner before the updated terms take effect, so you can stay informed of the latest version. Your continued use of our services indicates your acceptance of the revised policy. However, if the updates involve collecting sensitive personal information such as contacts, contact details, or location, we will again seek your consent in a prominent manner.

For significant changes, we will provide more prominent notifications (including but not limited to emails, SMS, private messages, or special prompts on browsing pages) to explain the specific changes to the privacy policy.

8. Scope of Application

This privacy policy applies to all services provided by Guangzhou Yunke Information Technology Co., Ltd. and its affiliates, including the KeepStrong client, website, etc. It does not apply to third-party products or services that have separate privacy policies and are not incorporated into this privacy policy.

Your use of these third-party services (including any personal information you provide to them) is subject to their terms of service and privacy policies (not this privacy policy). Please carefully review the terms of third parties. Protect your personal information and provide it to third parties only when necessary.

The KeepStrong and related services described in this privacy policy may vary depending on factors such as your phone model, system version, and software application version. The final products and services are based on the KeepStrong software and related services you use.

9. Others

The headings in this “Privacy Policy” are for convenience and readability only and do not affect the meaning or interpretation of any provisions in this privacy policy.

Definitions of terms in this “Privacy Policy”:

  1. KeepStrong Software and Related Services refer to the products and services provided to you through legally owned and operated client applications and the official KeepStrong website, labeled as KeepStrong, by the company and its affiliates.
  2. Affiliates refer to any company, institution, or legal representative of such companies or institutions that now or in the future controls, is controlled by, or is under common control with a party. “Control” refers to the ability to directly or indirectly influence the management of the mentioned company, whether through ownership, voting shares, contracts, or other legally recognized means.
  3. Personal Information refers to various information recorded electronically or otherwise that can identify a specific individual or reflect their activities, either alone or in combination with other information, including personal identity information (name, date of birth, ID numbers such as ID card, military ID, passport, driver’s license), facial features, address, contact number, contacts list, online identity information (account name, nickname, email address, and related passwords or security questions and answers), financial information, transaction information, browsing history (web browsing records, click records, etc.), commonly used device information (hardware model, device MAC address, operating system type, software list, unique device identifiers, etc.), location information, etc.
  4. Personal Sensitive Information refers to personal information that, if leaked, illegally provided, or misused, could endanger personal and property safety, easily leading to damage to reputation, physical or mental health, or discriminatory treatment. In this privacy policy, personal sensitive information includes personal identity information (ID numbers such as ID card, military ID, passport, driver’s license), facial recognition features, financial information, transaction information, online identity information (account name, nickname, email address, and related passwords or security questions and answers), and other information (contacts list, phone number, travel itinerary, precise location information).
  5. De-identification refers to the technical processing of personal information to make it impossible to identify the individual without additional information.
  6. Anonymization refers to the technical processing of personal information to make the individual unidentifiable and the processed information irreversible.

The copyright of this “Privacy Policy” belongs to us, and we reserve the right to interpret and modify it within the scope permitted by law.

10. Third-Party SDK Integration Information

QQ Connect SDK:

SDK Description: QQ Connect SDK helps mobile apps quickly implement QQ account login, sharing to QQ, and other functions.

Tencent Mobile Development Platform SDK requires access to device information (including IMEI/IMSI, SIM card serial number/MAC address, Android ID) and phone storage permissions. (This SDK is included in Android, iOS, and HarmonyOS.)

Privacy Policy: Click to View

WeChat OpenSDK

SDK Description: Provides functions such as sharing to WeChat, favorites, WeChat login, and WeChat payment.

Uses phone storage permissions to read and write images when sharing pictures.

Shared Personal Information: Based on user authorization, it obtains device identification information (IMEI/Mac/Android ID/IDFA/OpenUDID/GUID, SIM card IMSI information), location information, network information, and phone storage permissions.

Privacy Policy: Click to View

Huawei Health Service SDK

SDK Description: Provides unified storage and open capabilities for sports and health data based on Huawei accounts.

SDK Service Type: Connects to Huawei Health for data interaction.

Writes exercise records to the Huawei Health app.

Reads body fat and weight data from Huawei Health into KeepStrong.

Reads exercise records from the past month in Huawei Health into KeepStrong.

Operator: Huawei Software Technology Co., Ltd.

Types of Personal Information Collected: Basic personal data, sports and health information, device information, account information, app information.

Privacy Policy: Click to View

Huawei HMS Core

SDK Service Type: System services such as account login, push notifications, and in-app purchases.

Used for Huawei account login, push notifications, and in-app purchases.

To provide Huawei account authorization login functionality to app developers and their users, we collect the following personal information necessary for the service and upload it to the server. Processed personal information includes account information (avatar, nickname, Huawei account details), contact information (phone, email), and app information (basic app details).

Privacy Policy: Click to View

OPPO Wear Engine SDK

SDK Service Type: Data interaction between watch and phone for training on the watch.

Requires access to device information, including system information (model, SKU, ColorOS Watch version, system version number), usage information, wearing status, and app installation status to determine the status of the counterpart app for data transmission; obtains the app list for authentication with the server; uses Android ID to distinguish watches; and accesses the Bluetooth connection list to retrieve paired device lists.

Privacy Policy: Click to View

Huawei Wear Engine SDK

SDK Service Type: Data interaction between watch and phone for training on the watch.

Requires access to device information, including system information (model, SKU, Watch version, system version number), usage information, and wearing status.

Privacy Policy: Click to View

Honor Wear Engine SDK

SDK Service Type: Data interaction between watch and phone for training on the watch.

Requires access to device information, including system information (model, SKU, Watch version, system version number), usage information, and wearing status.

Privacy Policy: Click to View

OPPO Health Service SDK

Connects to OPPO’s HeyTap Health app to read exercise records from OPPO Health and write training records to OPPO Health.

Reads the package name information of the Health app to determine the app’s installation status, supporting data transmission between the app and third parties.

App store package name information: When the API is used on an OPPO phone and Health is not installed, it will guide the user to the app store to download it.

Types of Personal Information Collected: Virtual user ID mapped from ssoid, stress, heart rate, ECG records, sleep, blood oxygen, steps, calories burned, exercise duration, activity frequency, exercise records, wearable device MAC address.

Privacy Policy: Click to View

Vivo Smart Device SDK

Used to connect to Vivo watches for training on the watch.

Types of Personal Information Collected: Device information (device name, battery level, connection status, available space, MAC address, storage space, charging status).

Purpose: Used by third-party apps accessing the SDK to query or subscribe to wearable device status and provide open capabilities.

Privacy Policy: Click to View

AndroidSupportLibraryCompat

Uses phone storage permissions.

The app caches some data to the storage card during use for faster retrieval next time.

All data is stored on cloud servers for 3 years and deleted immediately upon account cancellation. Sensitive data is encrypted, anonymized, and stored without cross-border transfer.

We will not share data with third-party systems without user consent.

11. Special Notes for Watch Usage

KeepStrong supports use with a watch. If you connect a watch, we will obtain the following permissions from the watch:

1. Watch Vibration Sensor: Used to vibrate and alert the user when a countdown ends, signaling the end of a rest period.

2. Basic Device Information (Device Name, Device ID, Model): Used to display the user’s watch information in the phone’s training records.

3. Bluetooth: Used to communicate with the watch and sync training data during workouts.

4. Network Requests: Used to fetch action images from the internet to display exercise visuals (currently only used by Huawei watches).

5. Heart Rate Sensor: Used to display the user’s heart rate during training (not accessed by Huawei Sports watches or Xiaomi watches).

12. Contact Us

Company Name: Guangzhou Yunke Information Technology Co., Ltd.

Registered Address: Room K246, 8th Floor, Zhengyang Building, No. 1438-2 Jichang Road, Baiyun District, Guangzhou City

Common Office Address: Room K246, 8th Floor, Zhengyang Building, No. 1438-2 Jichang Road, Baiyun District, Guangzhou City

Personal Information Protection Officer Phone: 18922423096

Release Date: April 21, 2023, Update Date: April 21, 2023